Privacy Policy
Last updated: July 2026
At Risplo, privacy is not a buried setting — it is the architecture of the product. This policy explains, in plain language, which data we process and which we do not, in compliance with the LGPD (Brazilian law no. 13,709/2018) and the GDPR.
1. What we don't do
- We don't record calls without you knowing. There is no recording by default — no video or audio media is stored: calls happen and disappear when they end. The room host can turn on recording or automatic meeting minutes — in those cases, recording always notifies everyone: all participants see a "Recording" notice for the entire capture, the video is available for 24 hours to the host only and is then deleted; in meeting minutes mode, the audio is deleted as soon as the transcript is ready.
- We don't track you. We use no third-party analytics, no advertising pixels, and no trackers of any kind.
- We don't sell data. No personal data is ever sold or shared for marketing purposes.
2. Anonymous rooms
Anonymous rooms require no sign-up. We collect no name, email, or any identification to create or join a room. The display name shown in the call is optional and exists only for the duration of the session.
3. Account data (optional)
If you create a free account or subscribe to the Basic plan, we collect only the bare minimum: email and password (stored hashed). For subscriptions, payment is processed by Stripe — card details never touch our servers.
4. How media travels
All media traffic is encrypted in transit between you and the room. We run our own servers — we don't resell third-party video infrastructure.
5. Minimal technical data
To operate the service and prevent abuse, we may keep temporary technical records (such as IP address and connection time), retained for the shortest period necessary and never linked to the content of your calls.
6. Your rights
Under the LGPD and the GDPR, you can request access to, correction of, or deletion of your account data at any time. We store no call history; recordings made by the host expire automatically in 24 hours, and transcripts/minutes can be deleted on request.
7. Contact
Questions about this policy? Reach us at contato@risplo.com.